Three Ways We Put Individuals at the Center of Customer Service

What’s the critical factor in effectively dealing with our numerous customer requests and undertaking these requests with extraordinary accuracy? It’s our people.  Our investment in customer support professionals is essential to us.  What is it about our people that separate the XPEDITE® customer service approach from others?  1. Profound Knowledge of the Criminal Justice System  Subject […]

Customer Support

Wholesale Screening Is About More Than Just “Results”

At XPEDITE®, we have earned our reputation by serving clients in a timely matter. Our software systems, quality assurance team, and customer support are unmatched in the industry. We are the best choice for wholesale criminal research not just because of our quick turnaround, but because our team is here to support you.  Every day we strive to deliver the best customer service to our clients. […]

Magnifying glass is located on the keyboard. Of computer noteboo

The Common Misconception of Public Record Research

There is a misconception that public records are accessible instantly via one single online database, especially when it comes to criminal records. Many people believe that it is as simple as typing in a person’s information and their records across all U.S. counties will be available. This is a common myth that we will debunk.  The Myth: Courthouses have their all records online and they are easily […]