The Importance of Accurate Criminal Records in Research

The Importance of Accurate Criminal Records in Research

Why precision matters in wholesale criminal research In the background screening industry, the reliability of your results starts with the accuracy of the information you receive. Criminal record research is a critical component of many screening processes—and it’s...
Three Ways We Put Individuals at the Center of Customer Service

Three Ways We Put Individuals at the Center of Customer Service

What’s the critical factor in effectively dealing with our numerous customer requests and undertaking these requests with extraordinary accuracy? It’s our people.  Our investment in customer support professionals is essential to us.  What is it about our...
How We Deliver Public Record Research Results Fast and Accurately

How We Deliver Public Record Research Results Fast and Accurately

It seems that with every year that passes, the business world is getting faster. So much so, that the very meaning of fast has been significantly sped up. When your customer has a new hire on the line, and the only thing on hold is the background check, quick takes on...
Essential Traits of a Great Public Record Researcher

Essential Traits of a Great Public Record Researcher

Here at XPEDITE®, we’re continually searching for incredible people to fill the role of public record researchers. The capacity to accurately perform the research is a critical skill, and we invest a great deal of energy preparing our staff on the ins and outs of...
Best Practice Processes For Wholesale Criminal Research

Best Practice Processes For Wholesale Criminal Research

Are you positive that your wholesale provider can satisfy the volume of requests you send through? At XPEDITE®, our ability to intake requests, route them to the appropriate resources, complete the research, and then deliver accurate results back is contingent on...